Implementing AI/Computer Vision for Physical Security Operations

AI-enabled security cameras offer substantial benefits for corporate security and operational efficiency. However, successful deployment requires thoughtful selection of use cases and meticulous attention to managing the technology’s impact on teams. This talk explores VMware’s journey through a multiyear digital transformation centered on AI/ML-based security monitoring, decision-making and response. We discuss the business, technology and organizational challenges faced, along with best practices for overcoming them. Key strategies include running proof of concept projects, focusing on operational excellence to drive cost reductions and investing in change management to ensure team buy-in. Additionally, we provide insights for others looking to deploy AI in their operations, emphasizing disciplined prioritization, strategic partnerships and a focus on long-term scalability over short-term cost reduction. Attendees will gain actionable insights for effectively harnessing AI in their own organizations.